Chapter Breakdown

1.0 Understand, analyse and apply management and organisational approaches

1.1 Analyse aspects of organisational behaviour

• The behaviour of people
• The process of management
• The organisational context in which the process of management takes place
• Organisational metaphors
• The psychological contract: individual and organisational expectations
• Interactions with the external environment

1.2 Analyse contemporary approaches to management and organisational behaviour approaches such as:

• Organisations as a ‘socio-technical’ system
• The systems approach to organisational behaviour
• The contingency approach
• Postmodernism in organisations

1.3 Analyse the origins of management and organisational behaviour

• Classical approaches to organisational behaviour and management
• The development and application of scientific management • Bureaucracy in organisational design and structure
• The human relations approach

1.4 Evaluate influences that shape organisational behaviour

• The individual
• The group
• The organisation
• Societal influences and the wider environment
• The cultural environment and methodologies for assessing cultural type